Terms and Conditions
Terms and Conditions. Last updated: [01.08.2025]
1. About My Services
I, Jana Karpenko, Dip Hyp, Cert CBT-Hyp, MHS, offer hypnotherapy sessions aimed at supporting your personal growth and wellbeing. Hypnotherapy is a complementary therapy, not intended as a replacement for medical treatment.
2. Booking and Payment
Hypnotherapy sessions are charged at £60 per session, payable by bank transfer, cash or card on the day of the session. The initial consultation (in-person or online, approx. 60 minutes) is designed to explore your goals, answer questions, and see whether we are a good therapeutic fit. If you decide not to continue with hypnotherapy after this first meeting, there is no charge. If you choose to continue, the consultation will be considered your first paid session and charged at the standard £60 rate.
3. Cancellation Policy
Please give at least 24 hours’ notice if you need to reschedule or cancel. Cancellations with less than 24 hours' notice, or missed appointments without prior communication, may incur a cancellation charge at my discretion.
4. Confidentiality
Your confidentiality is paramount. Information disclosed during sessions remains strictly confidential. Exceptions apply where required by law or in situations involving risk of harm to yourself or others. In such cases, wherever possible, I’ll discuss this with you first.
5. Data Protection (GDPR)
Your personal data is stored securely, in compliance with GDPR. Data includes session notes, contact details, and health information necessary for your therapy. You have the right to access, correct, or request deletion of your data at any time. For full details, please refer to my [Privacy Policy].
6. Ethical Practice
I follow the National Hypnotherapy Society’s professional Code of Ethics, ensuring high standards of practice and client care.
Occasionally, anonymised case details may be discussed with my professional supervisor to ensure quality of care. Your identity is always fully protected.
7. Limitations of Therapy
Hypnotherapy is highly effective for many individuals, but outcomes can never be guaranteed. I may recommend referral to another professional if I believe your needs exceed my areas of expertise.
8. Medical Disclaimer
Hypnotherapy does not replace medical or psychological treatment. Please consult your doctor about any ongoing health issues or treatments. You should not stop or alter any prescribed medications or treatments without medical advice.
9. Conduct
A respectful and safe environment is essential for effective therapy. Any antisocial behaviour may lead to termination of our sessions.
10. Termination of Therapy
You are free to end therapy at any point. I reserve the right to discontinue sessions if I feel therapy is no longer beneficial or appropriate. In such cases, an appropriate referral may be offered.
11. Changes to Terms
These terms may be reviewed and updated periodically. Updated terms will be clearly communicated and posted on my website.
Contact Me
If you have any questions about these terms, please get in touch:
Email: yana.karpenko@gmail.com
Phone: +44 7943784169
1. About My Services
I, Jana Karpenko, Dip Hyp, Cert CBT-Hyp, MHS, offer hypnotherapy sessions aimed at supporting your personal growth and wellbeing. Hypnotherapy is a complementary therapy, not intended as a replacement for medical treatment.
2. Booking and Payment
Hypnotherapy sessions are charged at £60 per session, payable by bank transfer, cash or card on the day of the session. The initial consultation (in-person or online, approx. 60 minutes) is designed to explore your goals, answer questions, and see whether we are a good therapeutic fit. If you decide not to continue with hypnotherapy after this first meeting, there is no charge. If you choose to continue, the consultation will be considered your first paid session and charged at the standard £60 rate.
3. Cancellation Policy
Please give at least 24 hours’ notice if you need to reschedule or cancel. Cancellations with less than 24 hours' notice, or missed appointments without prior communication, may incur a cancellation charge at my discretion.
4. Confidentiality
Your confidentiality is paramount. Information disclosed during sessions remains strictly confidential. Exceptions apply where required by law or in situations involving risk of harm to yourself or others. In such cases, wherever possible, I’ll discuss this with you first.
5. Data Protection (GDPR)
Your personal data is stored securely, in compliance with GDPR. Data includes session notes, contact details, and health information necessary for your therapy. You have the right to access, correct, or request deletion of your data at any time. For full details, please refer to my [Privacy Policy].
6. Ethical Practice
I follow the National Hypnotherapy Society’s professional Code of Ethics, ensuring high standards of practice and client care.
Occasionally, anonymised case details may be discussed with my professional supervisor to ensure quality of care. Your identity is always fully protected.
7. Limitations of Therapy
Hypnotherapy is highly effective for many individuals, but outcomes can never be guaranteed. I may recommend referral to another professional if I believe your needs exceed my areas of expertise.
8. Medical Disclaimer
Hypnotherapy does not replace medical or psychological treatment. Please consult your doctor about any ongoing health issues or treatments. You should not stop or alter any prescribed medications or treatments without medical advice.
9. Conduct
A respectful and safe environment is essential for effective therapy. Any antisocial behaviour may lead to termination of our sessions.
10. Termination of Therapy
You are free to end therapy at any point. I reserve the right to discontinue sessions if I feel therapy is no longer beneficial or appropriate. In such cases, an appropriate referral may be offered.
11. Changes to Terms
These terms may be reviewed and updated periodically. Updated terms will be clearly communicated and posted on my website.
Contact Me
If you have any questions about these terms, please get in touch:
Email: yana.karpenko@gmail.com
Phone: +44 7943784169