Privacy Policy
Privacy Policy Last updated: [31.07.2025]
1. Introduction,
Jana Karpenko, provide hypnotherapy services and am committed to protecting your privacy and personal information. This policy explains clearly how I collect, store, and handle your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Who I Am: Jana Karpenko
Contact Details: tykovka@gmail.com, +447943784169
3. What Information I Collect
I may collect and process the following personal data:
Name, contact details (email, phone, address)
Health-related or personal details you share relevant to therapy
Session notes documenting your therapy progress
Payment details (limited to what's necessary for processing payments/invoices)
4. Why I Collect This Information
I collect personal data to: Provide you with professional hypnotherapy services, Keep accurate client records, Communicate effectively with you, Comply with legal, tax, and regulatory obligations, Improve and review my services. I collect only what's necessary and never share your information unnecessarily.
5. How Your Information Is Stored
Your personal data is securely stored to protect your confidentiality. Digital files are stored securely and password-protected or encrypted. Physical documents are kept securely locked. Access is restricted solely to myself.
6. How Long I Keep Your Data
In accordance with professional guidelines and legal obligations, I keep your personal data (session notes and related documents) for 7 years after your final therapy session. After this period, all personal data will be securely destroyed or deleted.
7. Confidentiality and Disclosure
Your information is strictly confidential, except under exceptional circumstances such as:
Risk of serious harm to yourself or others.
Legal obligations or safeguarding issues.
In these rare cases, I'll make every effort to discuss this with you first.
8. Your Rights
Under GDPR, you have the following rights regarding your data:
Right to access: Request a copy of your data.
Right to correction: Correct inaccurate or incomplete data.
Right to deletion: Request deletion of your data under certain circumstances.
Right to restrict processing: Request limits on how your data is used.
Right to object: Object to processing your data under specific circumstances. If you wish to exercise any of these rights, please contact me directly using the details provided.
9. Complaints
If you're unhappy with how I handle your personal data, please contact me first so we can resolve it promptly. You're also entitled to make a complaint directly to the Information Commissioner’s Office (ICO): Website: www.ico.org.uk
Helpline: 0303 123 1113
10. Changes to This Policy
This Privacy Policy may be reviewed periodically. I'll notify you of significant changes and will always keep the most recent version on my website.
Contact:
Jana Karpenko
tykovka@gmail.com
+447943784169
janakarpenko.co.uk
1. Introduction,
Jana Karpenko, provide hypnotherapy services and am committed to protecting your privacy and personal information. This policy explains clearly how I collect, store, and handle your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Who I Am: Jana Karpenko
Contact Details: tykovka@gmail.com, +447943784169
3. What Information I Collect
I may collect and process the following personal data:
Name, contact details (email, phone, address)
Health-related or personal details you share relevant to therapy
Session notes documenting your therapy progress
Payment details (limited to what's necessary for processing payments/invoices)
4. Why I Collect This Information
I collect personal data to: Provide you with professional hypnotherapy services, Keep accurate client records, Communicate effectively with you, Comply with legal, tax, and regulatory obligations, Improve and review my services. I collect only what's necessary and never share your information unnecessarily.
5. How Your Information Is Stored
Your personal data is securely stored to protect your confidentiality. Digital files are stored securely and password-protected or encrypted. Physical documents are kept securely locked. Access is restricted solely to myself.
6. How Long I Keep Your Data
In accordance with professional guidelines and legal obligations, I keep your personal data (session notes and related documents) for 7 years after your final therapy session. After this period, all personal data will be securely destroyed or deleted.
7. Confidentiality and Disclosure
Your information is strictly confidential, except under exceptional circumstances such as:
Risk of serious harm to yourself or others.
Legal obligations or safeguarding issues.
In these rare cases, I'll make every effort to discuss this with you first.
8. Your Rights
Under GDPR, you have the following rights regarding your data:
Right to access: Request a copy of your data.
Right to correction: Correct inaccurate or incomplete data.
Right to deletion: Request deletion of your data under certain circumstances.
Right to restrict processing: Request limits on how your data is used.
Right to object: Object to processing your data under specific circumstances. If you wish to exercise any of these rights, please contact me directly using the details provided.
9. Complaints
If you're unhappy with how I handle your personal data, please contact me first so we can resolve it promptly. You're also entitled to make a complaint directly to the Information Commissioner’s Office (ICO): Website: www.ico.org.uk
Helpline: 0303 123 1113
10. Changes to This Policy
This Privacy Policy may be reviewed periodically. I'll notify you of significant changes and will always keep the most recent version on my website.
Contact:
Jana Karpenko
tykovka@gmail.com
+447943784169
janakarpenko.co.uk